who are we
Hi, I’m Harry, I started this little thing called Cycle Crafters. With over 10 years in a professional capacity in the bicycle industry, I’ve worked as a bike builder, mechanic, workshop team leader, and industry apprenticeship trainer—helping riders, businesses, and aspiring mechanics get the most out of their bikes.
I hold multiple industry qualifications, including:
Cytech - Master Technician (Activate Academy, UK)
Certificate III - Bicycle Workshop Operations (AGA)
Certificate IV - Training & Assessment (AGA)
I’m passionate about making cycling more accessible and enjoyable through expert servicing & training. Whether it’s fine-tuning a high-performance bike, streamlining workshop operations, or coaching the next generation of mechanics, I believe in quality craftsmanship and education.
At Cycle Crafters, my goal is to provide top-tier bike servicing and consulting, ensuring every ride is smooth, safe, and efficient. Let’s keep you rolling!
WHAT WE DO
At Cycle Crafters, we are reinventing corporate bike maintenance. We understand that busy employees don't always have time for traditional bike shops. That's why we bring our equipped mobile workshop directly to your business in Melbourne, providing professional, on-site bike servicing designed for minimal disruption and maximum convenience. We help businesses boost team culture, promote sustainable commuting, and ensure their employees' bikes are always safe and performing at their best. From routine tune-ups to essential repairs, we handle it all while your team focuses on their day.
FAQ’S
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You fill out the 'book a service' page, we review your request, get back to you with a price, if everything is agreed, we visit the desired location with our equipped mobile setup, servicing employees' bikes on-site to ensure minimal disruption and maximum convenience. Booking a service is a simple as filling out these few question, we will review your responses, get back to you as soon as we can and liase with you to find the best package for you or your team.
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To maintain our high-quality standards, we generally limit it to 15 bikes a day, focusing on quality over quantity. If additional bikes require servicing, we recommend booking extra hours at a competitive hourly rate or scheduling an additional day.
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Employees should sign up in advance to the below form (which gets sent out to the person requesting the job) to ensure their bikes are accessible on the scheduled service day. We'll handle the rest!
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Contact us via [your preferred contact method], and we'll arrange a convenient date and time for your team.
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Yes, we offer a 10% discount for bookings extending beyond one day, making it more economical to ensure all employees receive top-notch service.
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Our on-site service covers basic tune-ups, safety checks, and condition reports. If a bike requires additional repairs or parts that can't be fixed on the day, we'll provide a clear quote and can arrange a follow-up visit at the employee's home or workplace.